Frequently asked questions
Can I pay for my plan in Euros or Sterling?
Yes, you can pay for you plan in either Sterling or Euro’s, whichever is better for you.
How safe is my money?
Your money will be invested in a separate Trust that is independently audited to ensure that there are sufficient funds to meet future liabilities: should your nominated funeral director go bust your plan will be reallocated in the knowledge that your money is safe.
How flexible are the plans?
If you move house or move country, to one that Avalon operate in, you can transfer the plan for free.
Please note that if you move back to the UK that the disbursements costs included in the plan will no longer be guaranteed, but offer an allowance towards these costs, see terms & conditions for details.
You can add services and tailor the plan at any time but there may be additional costs depending on the change.
What if I change my mind?
We hope that you won’t but sometimes we recognise that circumstances change and so if you cancel the plan within 14 days of applying you will receive all of your money back. After this there will be a cancellation fee of £300 payable.
Can I have my body repatriated to the UK?
Yes, the Britannia plan provides repatriation services and provides an allowance for repatriation costs. The Balmoral and Windsor Way plans provide approved Urns and Certification to transport your ashes back to the UK. This plan will take care of body repatriation to the UK. The cost of repatriation can be expensive and with the Britannia plan this will help alleviate the financial burden.
That said the majority of expats choose to be cremated in Spain.
I have Expat Insurance, why do I need a funeral plan?
Having ex-pat insurance will undoubtedly help your family, but this will take time to be paid to your family and will not help them through the stressful process of arranging your funeral in a country that will have different customs and procedures.
Just one telephone call to Avalon in their Spanish Offices will ensure that all your funeral arrangements are taken care of as you would have wanted.
Are funerals in Spain more expensive than the UK?
Depending on which type of service you require the cost of a funeral in Spain is similar to the UK.
I am considering moving to Spain, should I buy a plan now or once I have moved?
If you moving to Spain from the UK you can purchase the plan before you move once you know your permanent address, if you choose the dual certification option, then the plan will also cover you whilst you are in the UK. You can of course wait until you are living in Spain and buy a plan later.
Do you have homes in both the UK & Europe?
Whilst some people will have retired to Spain others will have homes in both the UK and Spain and divide their time between the 2 properties; with the “dual certification” option your plan will provide cover in both locations.
I have been living in Spain for many years, is it too late to buy a plan?
No, it doesn't matter how long you have been living on Spain or how old you are.