Frequently asked questions
I pay for my plan in Euros or Sterling?
Yes, you can pay for you plan in either Sterling or
Euro’s, whichever is better for you.
safe is my money?
Your money will be invested in a separate Trust that is
independently audited to ensure that there are sufficient funds to meet future
liabilities: should your nominated funeral director go bust your plan will be
reallocated in the knowledge that your money is safe.
flexible are the plans?
If you move house or move country, to one that Avalon
operate in, you can transfer the plan for free.
Please note that if you move back to the UK that the
disbursements costs included in the plan will no longer be guaranteed, but
offer an allowance towards these costs, see terms & conditions for details.
You can add services and tailor the plan at any time but
there may be additional costs depending on the change.
if I change my mind?
We hope that you won’t but sometimes we recognise that
circumstances change and so if you cancel the plan within 14 days of applying
you will receive all of your money back. After this there will be a
cancellation fee of £300 payable.
I have my body repatriated to the UK?
Yes, the Britannia plan provides repatriation services and provides an allowance for repatriation costs.
The Balmoral and Windsor Way plans provide approved Urns
and Certification to transport your ashes back to the UK. This plan will take care of body repatriation to the UK. The cost of repatriation can be expensive and with the Britannia plan this will help alleviate the financial burden.
That said the majority of expats choose to be cremated in Spain.
have Expat Insurance, why do I need a funeral plan?
Having ex-pat insurance will undoubtedly help your
family, but this will take time to be paid to your family and will not help them
through the stressful process of arranging your funeral in a country that will
have different customs and procedures.
Just one telephone call to Avalon in their Spanish
Offices will ensure that all your funeral arrangements are taken care of as you
would have wanted.
funerals in Spain more expensive than the UK?
Depending on which type of service you require the cost
of a funeral in Spain is similar to the UK.
considering moving to Spain, should I buy a plan now or once I have moved?
If you moving to Spain from the UK you can purchase the
plan before you move once you know your
permanent address, if you choose the dual certification option, then the plan
will also cover you whilst you are in the UK.
You can of course wait until you are living in Spain and
buy a plan later.
you have homes in both the UK & Europe?
Whilst some people will have retired to Spain others will
have homes in both the UK and Spain and divide their time between the 2
properties; with the “dual certification” option your plan will provide cover
in both locations.
I have been living in Spain for many years, is it too late to buy a plan?
No, it doesn't matter how long you have been living on Spain or how old you are.